Terms & Conditions | allphotosni

All Booking Terms & Conditions

GDPR COMPLIANCE

GDPR Compliance

Due To The Recent GDPR (General Data Privacy Regulation), I Am Obliged To Make You Aware That Any Information You Share With Me Is For My Eyes Only & Any Information You Have Given On Client Cards/ Forms Is Stored Safely & Only Accessible By Me. No Information Is Passed Or Sold On To Any Third Parties. You Are In Your Right To Access, Change Or Destroy Any Information I Hold On Yourself At Any Time. Any Data That We Do Hold Regarding You Will Be Stored For Up to 3 Years And Then Destroyed.

Michael McGrogan

AllPhotosNI

**** COVID -19 Booking Terms ****

We take precautions to protect us and you

* Groups are limited

Ideally 5 people only = 2 Adults & 3 Child Also, to accommodate single parent families, if only one parent attending then ONE adult friend or relative can accompany with that single parent

* We always wash & sanitise

The whole studio with hospital grade disinfectant before and after all photoshoots

* We will ask that you sanitise your hands

We will require that you use our alcohol based gel or liquid sanitiser when you arrive.

* Balance must be prepaid in full online-

Any monies owed must be prepaid 48 hours before your appointment, you can use the link below to pay one day before your appointment to pay by card or paypal -

NO CASH ACCEPTED ,

Your balance owed is in your booking confirmation email:

* Please leave all belongings in your car

Only bring anything that will be used in your photoshoot... Please leave any other items in your car, this includes car seats, buggies, coats, scarfs,bags etc. Bring only the minimum e.g You may bring baby changing bag with bottles, nappies, wipes etc

* Please DO NOT bring anyone to spectate,

Only those in photoshoot are permitted. Unfortunately spectators, grandparents, uncles, aunts etc are NOT permitted. ....

* Distance Maintaining : We will maintain a safe distance

Throughout the photoshoot. We will verbally & visually be directing you with poses etc which we can do easily with our vast years of experience, however as a last resort there may be moments that we need to physically pose you or readjust a pose that will require the need to be near you, we will wear clear face shields if we do approach. Any approach would only be momentarily and only as a last resort if we cannot direct you to a pose instead . However this depends on your preference, if you feel more comfortable that we do not approach and instead continue to maintain distance then that's fine, we can do another pose verbally & visually.

* Cold or flu symptoms, DO NOT COME!

If you have or anyone has any please contact us to reschedule free of charge

In conclusion:

Please don't worry. These precautions may seem a lot individually, but when you put them altogether, they really aren't a lot as we always clean between photoshoots etc anyway, we just use stronger stuff.

In reality we are just being a little extra careful and we will continue to strive to give you the best and fun photoshoot that many many customers have experienced from us over the years and to date.

We look forward to seeing you soon! .... Stay Safe!

COVID - 19

Deposits & Balances

Deposits are required to secure any booking, event or package.

No booking should be regarded as booked unless deposit is paid - NO EXCEPTION

All Deposits are non refundable... NO EXCEPTION,

A booking may be rescheduled if the required 48 hours notice is given, after this time period a fee is required to reschedule, also any outstanding balance owed must still be paid in full 48 hours before the original date, we cannot issue a new date if balance is unpaid unpaid, a fee will be required

No Deposits can be transferred to a third party

Any Balance owed for wedding , christening or event / photobooth photography MUST be paid in full no later than 7 days before event date, failure to do so terminates the contract / booking and no monies are refundable anyway , this means we will not attend.

Any Studio booking or home booking requires any balances owed to be prepaid at least 48 hours before commencement of photoshoot via our website link by Debit / Credit Card or Paypal. We no longer accept cash..

Failing to pay balance on time may lead to termination of booking at any time after without liability by us and without any reimbursement of deposit . A NO SHOW fee will be also be required to pay.

Functions, Formals & Events

Functions, School Formals & Events

1. Is there an attendance fee? - Yes our attendance fee is £499.99p. But remember that includes Photographers and all equipment for 3 hours photographing everyone on the night both formal & photobooth style and no one needs to pay! .... Also free downloads for life!

This fee is payable on booking and no date will be held or deemed as booked until paid, any date will remain open to the public for booking unless paid

2. Are there any travel / mileage fees? - No, none whatsoever and we will travel throughout the whole of Northern Ireland.

3.Who has to pay and how do we pay? - No One, anyone who wants photographed in singles, couples and groups can be photographed FREE

4.How much do we charge and what does this include? -We charge only the attendance fee which covers 3 hours attendance. This includes Professional Photographers, Equipment, Backdrop, Professional image editing, Uploading to our site and UNLIMITED FREE Digital downloads for everyone photographed

5. When do the photos go live on our site? - Photos are uploaded to our site page between 24-36 hours after the event

6. Can we have different backdrops? - one is available for the event

7.Should there be a minimum amount of people at the event? - No Minimum needed

8. Can we order extra photos - Yes, extra photos can be ordered online with free delivery. But remember you can download free images as often as you like saving especially on couples and groups

9.Terms: Images will be published online & may be be used for advertising & promotion purposes, all attendees should be made aware of this by event organisers and participation will be acceptance of these terms

Once an order is ready, we text you to inform you that your order has been placed in our collection box (located outside our premises)for you to collect at your convenience, this is totally safe and is covered by cctv. You dont need an appointment, you dont even need to inform us of your arrival, just swing by and lift the lid to collect :-)

For those that prefer it, there is Courier Delivery available. There is a small charge for packaging & delivery and this will be required paid when ordering. Courier delivery is at your own risk, we cannot insure your package and any damages or losses must be directed at the courier company, not us. We cant take responsibility. Any replacement goods required are charged at 50% discount of our shop prices.

Delivery fee is charged for, unless stated on package "Free Delivery" when you book it

Collection & Deliveries

Refer a friend

Referrals & Rewards

On application we send you a special referral & reward code for you to share and benefit. Each time someone uses your code they get a discount, you receive a reward!

Friend has to actually book and complete photoshoot with full payment having completed. Does not apply to any other offers , competitions. Codes must be entered correctly at checkout. Referral & Rewards amounts may fluctuate and change without notice, however any current reward and discount amounts will be available to view on our website page for this program. . No cash alternative available. A referral & Reward code cannot be combined for same person, if self referred, the current discount is only available when entered at checkout, no reward can be logged for self referral

Gift Cards / Vouchers

Gift vouchers can be used as full or part payment for all of our offers and services.

Once purchased they are non refundable no matter the reason.

Gift vouchers MUST be presented at studio with the original ORDER NUMBER which serves as voucher serial number, we cannot redeem vouchers without order numbers. If order number is lost it can be found in original email of purchaser.

Vouchers are valid for 6 months from date of purchase.

Vouchers cannot be replaced if lost

Competitions, Raffles, Draws

Reschedule & Cancellation

Rescheduling :

If rescheduling, to do so, the original balance owed must be paid in full when rescheduling, regardless of how far in the future it is. A booking cannot be rescheduled unless the balance is paid in full. If a booking needs to be rescheduled any further times, there is a fee for each reschedule, we will send a link to choose a new date and time slot for an appointment and pay the fee, a booking cannot be rescheduled until this payment is made

Cancelling Bookings:

If booking cancelled at any time. To compensate we charge the amount that was paid as deposit, so you lose deposit and need to make a new booking There are no exclusions ,exceptions or special circumstances that would be exempt to this.

Credit Notes:

If full amount of booking is already paid and booking is cancelled, we reserve the right to issue a credit note for the amount less the deposit which is not covered by refund or credit note. Credit notes are valid to use for 12 months and detail must be supplied to us when requested for example credit note number, date of credit note, name on credit note and original booking date. Credit notes are not transferable. Credit notes cannot be used for specials, flash or discounted offers where item is available for a reduced price, credit notes are acceptable on full price bookings or items only.

Credit notes are issued at our discretion only and will not be applicable to any booking cancelled after the 48 hour reschedule / cancellation period

All deposits are NON -REFUNDABLE for any reason no matter the time period

Studio Credit / Refunds

Returns & Refunds Due to the custom nature of product no returns / refunds are accepted unless an order is wrong in which case we have the right to correct

Studio credit for any balance already paid may be given if you cancel or cannot make an appointment for any reason after the balance is paid. This will be less the deposit paid as no credit is available for deposits

Copyright, Promotion & Display Purposes

ALL IMAGES ARE OWNED BY US & REMAIN OUR COPYRIGHT and should not be used for reproduction in any way whatsoever unless permission is stated by us in writing or is specifically included and stated in any offer
We may also use any image/s for display, exhibition & advertising purposes which may also include any print and / or social media platforms

From time to time we we exhibit at shows, shopping centres and run online competitions & draws to promote our business.and highlight our profile

Any / all prizes, gifts or vouchers are subject to our terms

1. All Prizes, gifts, vouchers and bookings are subject to our availability

2. All Prizes, gifts, vouchers exclude Special Offers- unless specified

3. No Cash Alternative

4. All Prizes, gifts, vouchers are transferable only by our consent

5. We can and may use any image for display, exhibition purposes which includes and not limited to any social media platform

6. Most of our prizes are specific for promotional purposes, for example: If its a Family Prize, then at least 2 generations must be included. If its a pet prize, only a pet can be in pic etc etc.

7. All Prizes, gifts, vouchers are studio based , unless specified otherwise

8. All Prizes, gifts, vouchers are subject to an 30 day expiry date which is the period it must be used and may only be used after expiry date at our discretion, however this may not be possible due to any differences or fluctuations in supplier prices and /or our availiability.

9. A deposit may be required to secure any studio time, this is refundable 10-14 days later. This is to ensure that winners actually commit to turning up and prizes are not wasted which could be claimed by another winning entrant. This has happened in the past, free prizes cannot be cancelled or rescheduled unless a reschedule fee is paid. Cancelling will result in immediate loss of deposit.

10. We reserve the right to end or terminate completely any competition, draw or raffle at any time without explanation. This may be due to but not limited to a, change in circumstances, a lack of interest or any other reason that we may see fit.

11. All entrants in any of the above must have "LIKED" our page previously or at the time of entering, they also must have followed the rules given for entering, for example ("Share" on your own wall as a public post etc ). We reserve the right to choose another winner or terminate prize without choosing another winner should it be discovered that the criteria by a winner has not been met.

Weddings

Just some general terms below that apply to all weddings.

A deposit: is required before a booking will be accepted

Any / All Remaining balance: is payable 14 days before wedding date. Failure to do so means that a photographer will not be assigned and will not arrive. No refund will apply. We are not liable for any failure on your behalf to not complete payment.

Changes & Mistakes: We are not liable to accept mistakes, last minute cancellations / changes to dates, times, venues or locations. If things change there may be extra charges and / or expenses that you and partner will be liable for. No refunds apply.

Travel & Also non productive hours: e.g overnights stays (away from office ) will be chargeable at £35 per hour for a 6-7 hour based on 8 hour day and will be included on our quote or estimate.

EXAMPLE: Based on 2 hours booked for wedding photography, based an 8 hour day. An example if you book us for 2 hours in cork and we have to stay overnight = 2 hours at £99 each, travelling & non productive hours £35 per hour up to 6 hours & 0.30p per mile outside belfast

Grace Time: We will give a 10 min grace time if delayed over the time booked, however once past this threshold £99 will be chargeable for any and every hour or part thereof, this will be payable after wedding, but before delivery of any pics. Because of budget, time, weather & lighting constraints, any picture requests from any guests or relatives will be directed to you or partner to approve so that guests, relatives or any third party don’t take up your time booked with us or exceed your budget with extra time . (You would be surprised how often that this can happen.)

Legally Binding: This will be a legal contract between me/us, yourself and partner for our services for the time stated, no other person/s or third party are included in this agreement or have an input whatsoever. Changes to this booking may be made up to 48 hours after receipt of us agreeing / confirming your booking , any disputes, mistakes or changes must be raised before this time expires, after which time everything contained in this document will be accepted by both parties and legally binding. Deposit secures your booking in our diary exclusively for you and is not refundable for any reason, without exception

Pic Requests: We will endeavour to respond positively with all pic requests from yourself and partner, no other third party. However this will also be dependent allowing for favourable weather & good lighting conditions and within the time constraints that we have. We will not be liable for any pic missed or request that we cannot fulfill.

Interference & Disruption: Please be aware that as your professional photographer, you have contracted me / us to photograph your wedding in the best way possible as seen by myself / us, it is therefore essential that you follow our advice and as your pictures are my / our responsibility , it will be solely my / our decision regarding picture set ups, picture contents, locations, timings, itinerary etc, these are all solely decided by me/ us and you both agree that no other party will disrupt my / our plan in any way. Any third party be it a guest, relative or other that impedes in any way the flow of our work may be regarded as interference and disruptive which may result in the ending of our service immediately there and then without liability or compensation on myself/us.

“Force Majeure” applies to this and any and all bookings.

Air Travel. If Applicable, We will travel anywhere within UK or Ireland or abroad. However, There will be Travel fees chargeable, we will put these on our estimate or quote. If Air travel is required, payment for such would need to be paid immediately on agreement so that we may book tickets if required.

Accomodation: If Applicable, There will be accomodation fees payable, not lower than 3 stars rating, we will put these on our estimate or quote. These should be paid immediately on agreement so that we may book accomodation if required.

Please Note:

Booking is only accepted when our terms are confirmed, we reserve the right to cancel booking without refund unless terms are confirmed accepted. To confirm you have read and accept our terms, please reply that this email has been received and terms accepted, within 7 days.

All Orders

Once received, all Orders including prints, digital images, artworks, reorders etc are completed on a first come first served basis and are accepted onto a list for editing, printing and framing if required. Depending on the list size and workload your order may take a number of weeks to complete, the number of weeks will be displayed on the order page. Once submitted via our online form an order cannot be changed.

You can fast track an order
We may accept some orders that are urgent and required by a specific date, we can fast track outside of the normal waiting list and the fee is £100.00 payable in advance and we would have to agree a written and signed timescale in advance. We reserve the right not to accept a fast track order if time is too short to order materials e.g frames etc

Special Offers & Promotions

Offers and Promotions can change at any time!

Offers and promotions are dictated by market forces, for example we may have to suddenly produce offers and discounts to combat a competitor & protect our share of the market or we may be extremely busy for a period and then experience a lull, a quiet time, this is what dictates and triggers offers, promotions, discounts etc.... this may lead to you grabbing a super offer at the time saving on our regular prices but please be aware that another promotion could follow afterwards that may not be so good as the one that you achieved or it may be followed by a superior promotion, this is just the nature of business and as stated is dictated by these market forces, this is accepted by you when booking. Either way you have saved some money off our regular prices or gained extra product than if a promotion wasn't available.

Unless otherwise stated all offers & promotions are applicable to new bookings only as that is what they are designed to do ... to attract new bookings.

Unfortunately we cannot match your own booking with any particular new offer that comes along after you have booked, though we may compensate for it being missed by maybe adding some free extra prints to your own package, this would only apply if a better offer is offered within 7 days of you making your booking and must be requested via our contact form only https://www.allphotosni.co.uk/contact-us

No offers or promotions can be combined together unless this is specifically stated at the the time on the offer.

For example: if Gift Vouchers have a discount offer on, this cannot be combined with any other offer that is current, for example a discount off cake smash. You may only use one offer, either the gift vouchers or cake smash would be chargeable at full price, you cant have both discounted

Discount codes/ vouchers

Discount codes/ vouchers cannot be combined together or with any other discount voucher or code. Only one code can be applied to any package at a time. If some one has 2 or more codes or vouchers they can apply the highest value one or if a code apples to a specific package they must use that code.
This applies to all /any codes/vouchers purchased or won via raffles, draws, competitions or purchased

Viewing, Storing & Deleting Images Policy

Every Studio Photoshoot - Customer will receive their studio images within 24 hours via a download link to their email and / or phone. (Except any photoshoots or images won or purchased as part of any promotion, competition or discounted vouchers obtained via internet, these images will only be available to view immediately at time of photoshoot and then are only kept for 30 days and then deleted)

All images are unedited and are for the customer to make choices of which they would like to be edited and supplied as digital images or hard printed as art prints or included in an album (depending on package content purchased)

It is our policy to keep customer images on our systems for 12 months in the case of studio portraits. For weddings we will keep for 5 years.This is our contractual period and after this period any contract obligations by us to a customer ends. We may delete images to make room on our servers without notice or compensation.(Again any photoshoots or images won or purchased as part of any promotion, competition or discounted vouchers obtained via internet, these images will only be available to view immediately at time of photoshoot and then are only kept for 30 days and then deleted)

Cake Smash

WE DO SUPPLY A CAKE FOR GOLD CAKE SMASH,
But Unfortunately we no longer cater a cake for those with any food intolerances. However you are welcome to bring along your own cake.

We have been professionally advised that for child safety reasons we wouldn't be trained or experienced to recognise a product or ingredients that should be excluded or any that may cause a negative reaction. In this situation we recognise that "mum knows best" by this stage which foods are safe for baby and where to obtain them.

For those that we do cater a cake for: If Cake Smash is cancelled or rescheduled for any reason (with no exception) A fee will be charged for another fresh cake.

Standard, Bespoke or Themed cake smash?
Our cake smashes are standard ... we use the same props , backdrops, print formats for everyone.

Our cake smashes are NOT themed or bespoke. We have a number of props and outfits available to use free for everyone.

However, If you wish to have a particular "theme", props or outfits for this / these must be requested in writing at least 4 weeks beforehand. It will also be at extra cost to you because extra props / backdrops etc are needed and to cover the cost of these.

For bespoke / Themed smashes there will also be an extra £100 fee which covers our time spent in sourcing/ordering any particular items requested, this fee will be chargeable even if you later change your mind and decide to go with the simple standard route originally advertised and not the themed route you requested. Therefore the fee is payable upfront

Obviously You are welcome to bring along any themed cake or props to theme your own cake smash which we are happy to incoporate into your cake smash.

Otherwise cake smashes are compiled with what props / outfits etc that we have available at the time.

Silver & Bronze cake smash deals- DOES NOT include- pictures of Family, Siblings or clean up in our Rub a Dub Tub - To add these please book our GOLD Package

Twins / Costumes / Cakes - we a have a limited but good range of costumes and props available, however this is not endless and can accommodate single children only - we cannot facilitate same costumes for twins, triplets etc.

For Twins , Triplets or more etc if you require same outfits you must bring along your own. For cakes we photograph twins with the same cake ... or for an extra small fee/s we can include an extra cake.

Frames

Our prices include the studio photography experience along with digital art products and art prints. Unless otherwise stated, we do not provide frames for certain packages.

If we do include a frame in a package, please note it is free, there is no cost to you for this. These frames are in the mid range price and are 99% excellent quality, although they may contain small imperfections, this is due to manufacturing flaws and cannot be controlled by us

Since the Pandemic, Brexit and now the current fuel and energy crisis, we have experienced difficulty in sourcing affordable and reliable suppliers of quality frames for our products. so therefore we have decided not to continue with frames in most packages . Our reduced package prices also reflect this.

Also we cannot compete with other current and bigger suppliers/competitors on price, such as IKEA , The Range and Hobbycraft

Therefore most of our products are now priced with only art prints included , without frames.
Again the price also reflects this change

Most of our packages are standard size prints and we would recommend IKEA, The Range or HOBBYCRAFT that would provide affordable frames for all of our package prints

We obviously do a range of frames available in our online shop which are a higher standard, but more expensive range, we will stand over any manufacturing imperfections in this range, but please note these are more expensive. They are not included in our packages and come at the extra cost

Obviously there are plenty of other independent Frame shops & providers out there that supply a more bespoke made to order service. If you need to know what size your prints are, please just ask

Packages And Content

After your photoshoot, all Packages and content are Guaranteed for a period of three months. This means that once you have had your photoshoot, you have three months to choose the images that you want included and we will provide the content that is in the package you signed up for free.

However after 3 months we cannot guarantee the content of packages such as frames, types of frames etc due to a difference in supplys, suppliers availability of materials and/or costs of such. We reserve the right to omit or discontinue parts of the package due to any rises in costs or availability that may occur, if we so suffer these.

We also have the right to charge an extra fee that would cover any rises in materials, delivery costs etc that would be necessary to match the current package today.

In other words dont expect the same prices and content to be available today at past prices, it would not be profitable to do so for us.

Reproduction & Printing

Due such wide and varied colours, pigments and materials of clothing, make ups, tans, manufacturers of photographic paper, lights, ambient lighting , Photographic Inks etc, we cannot guarantee an exact colour match for any item or picture. We accept no liability for this. We will match to the best of our ability. We do not accept requests to reprint to better match a particular item or colour under any circumstance

Studio Reshoots

Rarely it happens, in fact less than ONE PER CENT, but sometimes, just sometimes the shoot has gone amiss, your child could be teething, they could be sick or have a really OFF day etc on their shoot day and nothing or next to nothing can be salvaged.... well don't worry!.....

We give you another go with our FREE STUDIO RESHOOT!

Hopefully we can achieve more 2nd time around!....

Reshoots are at our discretion and subject to availability. We reserve the right to refuse a re-shoot or to make a charge if necessary. Any outstanding balance must be paid before original photoshoot first before a re-shoot can be provided, also any charge made for a re-shoot should be paid on booking reshoot

Photoshoot Digital Print Images

Unedited digital proof images are included with every photoshoot and client is welcome to have them edited and printed by any third party.

Any images that we edit as part of any print package that is included as part of a photoshoot deal are available at extra cost as digital copies, they are not included free.

If purchased we relinquish any lifetime copyrights and transfer print entitlements to the client. The current cost and payment facility will be available in our online shop and transfers will take place after payment is cleared.

Photography & Video

For Copyright reasons, Unless with permission, No Photography or Video is allowed during photo-shoot or Viewing. This includes any handheld device e.g phone or cameras. Any unauthorised videoing or picture taking will result in immediate termination of photoshoot or viewing without liability to us and no refunds to you will apply, Also you may also incur a £50 fee. This applies to all photoshoots in studio or home shoots

Shooting, Editing, Design & Layout

Whilst we are happy to listen to customer preferences or ideas, these are not always practical to produce, but we will endeavour to incorporate any customer ideas whenever possible.

For all work carried out by us, it is fully agreed when booking that we have full rights for creativity & control over all the Photoshoot, editing , design and layouts throughout the process of any and all productions.

As a courtesy we are happy to provide a digital proof of any final layout before we go to print, free of charge, this however must be requested in writing before photoshoot takes place, you can do this by completing our contact form on our contact page here CONTACT,

However any changes to our final design may be changed by client/ customer at a cost of £30 per hour or part of.

Digital proof only available if the work is paid in full, any balance outstanding would need to be paid beforehand.

Please note:

Shooting : As we use a 35 mm format, all pics are edited the way they are shot. For example if they are shot Portrait then they will be printed portrait, if they are landscape then they are edited so.

Basic Editing is included on the basis that it relates only to Cropping, Colour, Contrast, Black and White adjustments. Removal of bumps, scrapes, skin highlights is included in basic edits

Advanced Editing e.g removing items, adding items, eyes changed and any other request outside the scope of basic editing etc are obviously more time consuming and a further fee will be required to cover our extra time for every item removed or added. This fee will be charged at £30 per hour per request and payable before commencement of the work.

Digital Proofs / Download Links

All Photoshoots are provided with a set of unedited Digital Proofs in the form of a digital download link enabling you to view and choose any images for editing & printing.

Access to this link is FREE for 6 months after which there is a FEE to provide you with a replacement link if requested.

Please note: that we also reserve the right to remove / delete any images with no orders after 12 months to make room on our servers.

We cannot store images indefinitely

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