All Booking Terms & Conditions
GDPR COMPLIANCE
GDPR Compliance
Due To The Recent GDPR (General Data Privacy Regulation), I Am Obliged To Make You Aware That Any Information You Share With Me Is For My Eyes Only & Any Information You Have Given On Client Cards/ Forms Is Stored Safely & Only Accessible By Me. No Information Is Passed Or Sold On To Any Third Parties. You Are In Your Right To Access, Change Or Destroy Any Information I Hold On Yourself At Any Time. Any Data That We Do Hold Regarding You Will Be Stored For Up to 3 Years And Then Destroyed.
Michael McGrogan
AllPhotosNI
**** COVID -19 Booking Terms ****
We take precautions to protect us and you
* Groups are limited
Ideally 5 people only = 2 Adults & 3 Child Also, to accommodate single parent families, if only one parent attending then ONE adult friend or relative can accompany with that single parent
* We always wash & sanitise
The whole studio with hospital grade disinfectant before and after all photoshoots
* We will ask that you sanitise your hands
We will require that you use our alcohol based gel or liquid sanitiser when you arrive.
* Balance must be prepaid in full online-
Any monies owed must be prepaid 48 hours before your appointment, you can use the link below to pay one day before your appointment to pay by card or paypal -
NO CASH ACCEPTED ,
Your balance owed is in your booking confirmation email:
* Please leave all belongings in your car
Only bring anything that will be used in your photoshoot... Please leave any other items in your car, this includes car seats, buggies, coats, scarfs,bags etc. Bring only the minimum e.g You may bring baby changing bag with bottles, nappies, wipes etc
* Please DO NOT bring anyone to spectate,
Only those in photoshoot are permitted. Unfortunately spectators, grandparents, uncles, aunts etc are NOT permitted. ....
* Distance Maintaining : We will maintain a safe distance
Throughout the photoshoot. We will verbally & visually be directing you with poses etc which we can do easily with our vast years of experience, however as a last resort there may be moments that we need to physically pose you or readjust a pose that will require the need to be near you, we will wear clear face shields if we do approach. Any approach would only be momentarily and only as a last resort if we cannot direct you to a pose instead . However this depends on your preference, if you feel more comfortable that we do not approach and instead continue to maintain distance then that's fine, we can do another pose verbally & visually.
* Cold or flu symptoms, DO NOT COME!
If you have or anyone has any please contact us to reschedule free of charge
In conclusion:
Please don't worry. These precautions may seem a lot individually, but when you put them altogether, they really aren't a lot as we always clean between photoshoots etc anyway, we just use stronger stuff.
In reality we are just being a little extra careful and we will continue to strive to give you the best and fun photoshoot that many many customers have experienced from us over the years and to date.
We look forward to seeing you soon! .... Stay Safe!
COVID - 19
Deposits & Balances
Deposits are required to secure any booking, event or package.
No booking should be regarded as booked unless deposit is paid - NO EXCEPTION
All Deposits are non refundable... NO EXCEPTION,
A booking may be rescheduled if the required 48 hours notice is given, after this time period a fee is required to reschedule, also any outstanding balance owed must still be paid in full 48 hours before the original date, we cannot issue a new date if balance is unpaid unpaid, a fee will be required
No Deposits can be transferred to a third party
Any Balance owed for wedding , christening or event / photobooth photography MUST be paid in full no later than 7 days before event date, failure to do so terminates the contract / booking and no monies are refundable anyway , this means we will not attend.
Any Studio booking or home booking requires any balances owed to be prepaid at least 48 hours before commencement of photoshoot via our website link by Debit / Credit Card or Paypal. We no longer accept cash..
Failing to pay balance on time may lead to termination of booking at any time after without liability by us and without any reimbursement of deposit . A NO SHOW fee will be also be required to pay.
Functions, Formals & Events
Functions, School Formals & Events
1. Is there an attendance fee? - Yes our attendance fee is £499.99p. But remember that includes Photographers and all equipment for 3 hours photographing everyone on the night both formal & photobooth style and no one needs to pay! .... Also free downloads for life!
This fee is payable on booking and no date will be held or deemed as booked until paid, any date will remain open to the public for booking unless paid
2. Are there any travel / mileage fees? - No, none whatsoever and we will travel throughout the whole of Northern Ireland.
3.Who has to pay and how do we pay? - No One, anyone who wants photographed in singles, couples and groups can be photographed FREE
4.How much do we charge and what does this include? -We charge only the attendance fee which covers 3 hours attendance. This includes Professional Photographers, Equipment, Backdrop, Professional image editing, Uploading to our site and UNLIMITED FREE Digital downloads for everyone photographed
5. When do the photos go live on our site? - Photos are uploaded to our site page between 24-36 hours after the event
6. Can we have different backdrops? - one is available for the event
7.Should there be a minimum amount of people at the event? - No Minimum needed
8. Can we order extra photos - Yes, extra photos can be ordered online with free delivery. But remember you can download free images as often as you like saving especially on couples and groups
9.Terms: Images will be published online & may be be used for advertising & promotion purposes, all attendees should be made aware of this by event organisers and participation will be acceptance of these terms
Once an order is ready, we text you to inform you that your order has been placed in our collection box (located outside our premises)for you to collect at your convenience, this is totally safe and is covered by cctv. You dont need an appointment, you dont even need to inform us of your arrival, just swing by and lift the lid to collect :-)
For those that prefer it, there is Courier Delivery available. There is a small charge for packaging & delivery and this will be required paid when ordering. Courier delivery is at your own risk, we cannot insure your package and any damages or losses must be directed at the courier company, not us. We cant take responsibility. Any replacement goods required are charged at 50% discount of our shop prices.
Delivery fee is charged for, unless stated on package "Free Delivery" when you book it
Collection & Deliveries
Refer a friend
Referrals & Rewards
On application we send you a special referral & reward code for you to share and benefit. Each time someone uses your code they get a discount, you receive a reward!
Friend has to actually book and complete photoshoot with full payment having completed. Does not apply to any other offers , competitions. Codes must be entered correctly at checkout. Referral & Rewards amounts may fluctuate and change without notice, however any current reward and discount amounts will be available to view on our website page for this program. . No cash alternative available. A referral & Reward code cannot be combined for same person, if self referred, the current discount is only available when entered at checkout, no reward can be logged for self referral
Gift Cards / Vouchers
Gift vouchers can be used as full or part payment for all of our offers and services.
Once purchased they are non refundable no matter the reason.
Gift vouchers MUST be presented at studio with the original ORDER NUMBER which serves as voucher serial number, we cannot redeem vouchers without order numbers. If order number is lost it can be found in original email of purchaser.
Vouchers are valid for 6 months from date of purchase.
Vouchers cannot be replaced if lost
Competitions, Raffles, Draws
Reschedule & Cancellation
Rescheduling :
If rescheduling, to do so, the original balance owed must be paid in full when rescheduling, regardless of how far in the future it is. A booking cannot be rescheduled unless the balance is paid in full. If a booking needs to be rescheduled any further times, there is a fee for each reschedule, we will send a link to choose a new date and time slot for an appointment and pay the fee, a booking cannot be rescheduled until this payment is made
Cancelling Bookings:
If booking cancelled at any time. To compensate we charge the amount that was paid as deposit, so you lose deposit and need to make a new booking There are no exclusions ,exceptions or special circumstances that would be exempt to this.
Credit Notes:
If full amount of booking is already paid and booking is cancelled, we reserve the right to issue a credit note for the amount less the deposit which is not covered by refund or credit note. Credit notes are valid to use for 12 months and detail must be supplied to us when requested for example credit note number, date of credit note, name on credit note and original booking date. Credit notes are not transferable. Credit notes cannot be used for specials, flash or discounted offers where item is available for a reduced price, credit notes are acceptable on full price bookings or items only.
Credit notes are issued at our discretion only and will not be applicable to any booking cancelled after the 48 hour reschedule / cancellation period
All deposits are NON -REFUNDABLE for any reason no matter the time period
Studio Credit / Refunds
Returns & Refunds Due to the custom nature of product no returns / refunds are accepted unless an order is wrong in which case we have the right to correct
Studio credit for any balance already paid may be given if you cancel or cannot make an appointment for any reason after the balance is paid. This will be less the deposit paid as no credit is available for deposits
Copyright, Promotion & Display Purposes
From time to time we we exhibit at shows, shopping centres and run online competitions & draws to promote our business.and highlight our profile
Any / all prizes, gifts or vouchers are subject to our terms
1. All Prizes, gifts, vouchers and bookings are subject to our availability
2. All Prizes, gifts, vouchers exclude Special Offers- unless specified
3. No Cash Alternative
4. All Prizes, gifts, vouchers are transferable only by our consent
5. We can and may use any image for display, exhibition purposes which includes and not limited to any social media platform
6. Most of our prizes are specific for promotional purposes, for example: If its a Family Prize, then at least 2 generations must be included. If its a pet prize, only a pet can be in pic etc etc.
7. All Prizes, gifts, vouchers are studio based , unless specified otherwise
8. All Prizes, gifts, vouchers are subject to an 30 day expiry date which is the period it must be used and may only be used after expiry date at our discretion, however this may not be possible due to any differences or fluctuations in supplier prices and /or our availiability.
9. A deposit may be required to secure any studio time, this is refundable 10-14 days later. This is to ensure that winners actually commit to turning up and prizes are not wasted which could be claimed by another winning entrant. This has happened in the past, free prizes cannot be cancelled or rescheduled unless a reschedule fee is paid. Cancelling will result in immediate loss of deposit.
10. We reserve the right to end or terminate completely any competition, draw or raffle at any time without explanation. This may be due to but not limited to a, change in circumstances, a lack of interest or any other reason that we may see fit.
11. All entrants in any of the above must have "LIKED" our page previously or at the time of entering, they also must have followed the rules given for entering, for example ("Share" on your own wall as a public post etc ). We reserve the right to choose another winner or terminate prize without choosing another winner should it be discovered that the criteria by a winner has not been met.
ALL IMAGES ARE OWNED BY US & REMAIN OUR COPYRIGHT and should not be used for reproduction in any way whatsoever unless permission is stated by us in writing or is specifically included and stated in any offer
We may also use any image/s for display, exhibition & advertising purposes which may also include any print and / or social media platforms
Weddings
Just some general terms below that apply to all weddings.
A deposit: is required before a booking will be accepted
Any / All Remaining balance: is payable 14 days before wedding date. Failure to do so means that a photographer will not be assigned and will not arrive. No refund will apply. We are not liable for any failure on your behalf to not complete payment.
Changes & Mistakes: We are not liable to accept mistakes, last minute cancellations / changes to dates, times, venues or locations. If things change there may be extra charges and / or expenses that you and partner will be liable for. No refunds apply.
Travel & Also non productive hours: e.g overnights stays (away from office ) will be chargeable at £35 per hour for a 6-7 hour based on 8 hour day and will be included on our quote or estimate.
EXAMPLE: Based on 2 hours booked for wedding photography, based an 8 hour day. An example if you book us for 2 hours in cork and we have to stay overnight = 2 hours at £99 each, travelling & non productive hours £35 per hour up to 6 hours & 0.30p per mile outside belfast
Grace Time: We will give a 10 min grace time if delayed over the time booked, however once past this threshold £99 will be chargeable for any and every hour or part thereof, this will be payable after wedding, but before delivery of any pics. Because of budget, time, weather & lighting constraints, any picture requests from any guests or relatives will be directed to you or partner to approve so that guests, relatives or any third party don’t take up your time booked with us or exceed your budget with extra time . (You would be surprised how often that this can happen.)
Legally Binding: This will be a legal contract between me/us, yourself and partner for our services for the time stated, no other person/s or third party are included in this agreement or have an input whatsoever. Changes to this booking may be made up to 48 hours after receipt of us agreeing / confirming your booking , any disputes, mistakes or changes must be raised before this time expires, after which time everything contained in this document will be accepted by both parties and legally binding. Deposit secures your booking in our diary exclusively for you and is not refundable for any reason, without exception
Pic Requests: We will endeavour to respond positively with all pic requests from yourself and partner, no other third party. However this will also be dependent allowing for favourable weather & good lighting conditions and within the time constraints that we have. We will not be liable for any pic missed or request that we cannot fulfill.
Interference & Disruption: Please be aware that as your professional photographer, you have contracted me / us to photograph your wedding in the best way possible as seen by myself / us, it is therefore essential that you follow our advice and as your pictures are my / our responsibility , it will be solely my / our decision regarding picture set ups, picture contents, locations, timings, itinerary etc, these are all solely decided by me/ us and you both agree that no other party will disrupt my / our plan in any way. Any third party be it a guest, relative or other that impedes in any way the flow of our work may be regarded as interference and disruptive which may result in the ending of our service immediately there and then without liability or compensation on myself/us.
“Force Majeure” applies to this and any and all bookings.
Air Travel. If Applicable, We will travel anywhere within UK or Ireland or abroad. However, There will be Travel fees chargeable, we will put these on our estimate or quote. If Air travel is required, payment for such would need to be paid immediately on agreement so that we may book tickets if required.
Accomodation: If Applicable, There will be accomodation fees payable, not lower than 3 stars rating, we will put these on our estimate or quote. These should be paid immediately on agreement so that we may book accomodation if required.
Please Note:
Booking is only accepted when our terms are confirmed, we reserve the right to cancel booking without refund unless terms are confirmed accepted. To confirm you have read and accept our terms, please reply that this email has been received and terms accepted, within 7 days.
All Orders
Once received, all Orders including prints, digital images, artworks, reorders etc are completed on a first come first served basis and are accepted onto a list for editing, printing and framing if required. Depending on the list size and workload your order may take a number of weeks to complete, the number of weeks will be displayed on the order page. Once submitted via our online form an order cannot be changed.
You can fast track an order
We may accept some orders that are urgent and required by a specific date, we can fast track outside of the normal waiting list and the fee is £100.00 payable in advance and we would have to agree a written and signed timescale in advance. We reserve the right not to accept a fast track order if time is too short to order materials e.g frames etc
Overdue Orders
Any and all orders must be received within 3 months
Any photoshoot that includes a print package must be ordered within the 3 months period of date of photoshoot. We will hold and honour original packages content and prices for a period of 3 months of photoshoot, after which customer may be liable to pay any further costs if applicable.
We cannot be expected to supply original packages for the original price that may have been booked months or sometimes years earlier,this happens more than you would think! Customers have a responsibility to order in good time and we take no responsibility to remind them or chase them with any reminders
If after 3 months no order is received, customer will be liable to further pay any difference in price for the same content but at the current price which may be higher, if this is unsuitable and customer does not wish to pay extra costs, we will supply FREE of charge a standard package of 4 A4 prints or 4 edited digital images instead once the image numbers have been received.